Committee of Supply 2021 debate, Day 3: Cheng Hsing Yao on online business models for traditional retail players

The prevalence of e-commerce is challenging the viability of many traditional retail companies. They will have to review their distribution models. NMP Cheng Hsing Yao, who raised this concern in Parliament on Tuesday (Mar 2), wanted to know how the Government will support such companies in moving seamlessly to online business models. He also wanted to know how the Government plans to guide the postal sector towards a better-regulated environment to ensure that consumers' interests are better protected.